Shipping

Soho ships all over the Country! We will ship within 3 business days of receiving your order. Shipping charges will be calculated at checkout. We will include a return label and the cost of return will be deducted from your refund.

Free shipping within the U.S. on all orders over $500!

Free Pick Up

If you live in the Cincinnati area, you can pick up your items in store for free

Returns

We stand behind the quality of all our products and want to make sure that you love the pieces you purchase. Our Return Policy varies depending on whether you purchased your item in store or online:

In-Store Return Policy

Because you were able to see and touch the item, as well as try it on with the help of our stylists, we will accept returns and exchanges for store credit on full price, unworn, and unwashed merchandise within 14 days of the purchase date.

Online Return Policy

We will accept returns on full price, unworn, and unwashed merchandise within 14 business days. We must receive the return in store within 14 business days of the original purchase date. Footwear must include the original shoebox in its original condition. All Jewelry, Lingerie, and Sale Merchandise, are FINAL SALE.

How do I return or exchange an item?

Please use this link to submit a return or exchange request. Once submitted, we will direct you to return the items to our store.