Shipping & Returns

SHIPPING:

Soho ships internationally! We will ship within 3 business days of receiving your order. Shipping charges will be calculated at checkout. 

Free shipping within the U.S. on all orders over $600! If you live in the Cincinnati area, you can pick up your items in-store for free.

 

 

RETURN POLICY:
We stand behind the quality of all our products and want to make sure that you love the pieces you purchase. 

All Jewelry, Lingerie, and Sale Merchandise, are FINAL SALE.

ONLINE RETURN POLICY: We will accept returns on FULL PRICE, unworn, and unwashed merchandise within 14 business days. We must receive the return in-store within 14 business days of the delivery date. Footwear must include the original shoebox in its original condition. We do not refund shipping charges.


IN STORE RETURN POLICY: We do not issue refunds. We will gladly exchange or issue store credit within 14 days of purchase with receipts and tags attached on full price merchandise. Store credit is valid for one year from the date issued.

 

HOW TO RETURN: All domestic orders ship with A PREPAID return mailing label. To ship an item back to Soho Boutique, simply pack your item and invoice into the return envelope/cardboard box and affix the prepaid mailing label. To mail your package, please drop off the package at a USPS location.

If you decide to send your return back without using the return label that we have provided, please address your return to the following address:

Soho Boutique
ATTN: Returns
2757 Observatory Ave
Cincinnati, OH 45208